RETURNS & EXCHANGE POLICY
In the rare case that you are not 100% satisfied with your online purchase, you can get Online Store Credit for the same amount (minus Shipping Costs) for future purchases, within 5 days of receiving your
Order.
What is Online Store Credit? It means you can return your purchase and utilize the same amount for a later purchase.
How does this work? Simply email us at cs@snowhite.pk and request an exchange, and we will guide you through the process. Don’t forget to mention your Order ID in the email.
Till when I can claim this? Please make sure that you send in this request within 5 days of receiving your order. No requests will be entertained after 5 days.
How do I send the item back? You will simply drop it back to us. Don’t worry; we will share the details with you when you email.
What about Shipping Costs? We apologize but we cannot refund any shipping Costs. There’s only one exception to this rule: in case you are sending incorrect item
Does this apply to items I bought on sale as well? Sale items cannot be exchanged or refunded
In the rare case that you are not 100% satisfied with your online purchase, you can get Online Store Credit for the same amount (minus Shipping Costs) for future purchases, within 5 days of receiving your
Order.
What is Online Store Credit? It means you can return your purchase and utilize the same amount for a later purchase.
How does this work? Simply email us at cs@snowhite.pk and request an exchange, and we will guide you through the process. Don’t forget to mention your Order ID in the email.
Till when I can claim this? Please make sure that you send in this request within 5 days of receiving your order. No requests will be entertained after 5 days.
How do I send the item back? You will simply drop it back to us. Don’t worry; we will share the details with you when you email.
What about Shipping Costs? We apologize but we cannot refund any shipping Costs. There’s only one exception to this rule: in case you are sending incorrect item
Does this apply to items I bought on sale as well? Sale items cannot be exchanged or refunded
